FAQ

Ask Me Anything

Can I pay for childcare on an hourly basis?

Yes, we are extremely versatile and do offer an hourly basis in prepersition with Tiney. Outside of social hours will conduct under babysitting terms. Contact us to discuss your specific requirements.

Can you cook vegan food for my child?

At Petite we provide organic (non preservative) meals for each and every child. Vegan and Gluten free meals will be provided on request. We can help support all dietary needs.

Do I need to pay extra for means and snacks while my child is at your Nursery?

No, you do not need to pay extra for meals and snacks, as these are all inclusive within the fees.
We are proud to provide a healthy and varied menu, which is fully NHS approved. We offer breakfast, lunch, dinner and a variety of snacks throughout the day. If your child has specific dietary requirements or is simply a 'fussy' eater, our staff team will work with you to ensure your child's needs are met.

How can I access the Tiney App?

You are able to download the free app from the App or Play store - you will see a purple 'Tiney' app.

Can I visit the nursery before enrolling my child?

Yes, at Petite the play leaders will arrange weekly enrolments where parents/carers can visit the Nursery and garden play space at a time that suits them. Contact us to make arrangements.

Do you supply nappies, Baby food and formula or do we have to pay extra?

No, we do not provide nappies in our package. Parents are requested to supply their own formula milk and baby food.

Can I provide a packed lunch for my child as they are a fussy eater?

Yes, providing your child with packed lunch is not a problem.

Do you provide care on the weekend and unsocial hours?

Yes, the service that petite provides is accessible 24/7 for those that struggle to find child care. (Terms and conditions apply)

Do you do pick ups and drop offs?

Currently we do pick ups and drop offs from the following school: Gorringe Park Primary School.

What changes have been made since Covid-19?

In response to Covid-19, the staff and play leaders at Petite have worked extremely hard to prepare parents and children in respect to the Governments response.
There has been additional policies, strict hygiene curriculums and social distancing regulations that all individuals including staff will be following until further notice. For example there will be multiple hand sanitising gels around the premises to encourage children to use them as well as hand washing sessions. You will find more information on our Covid-19 response policy.

How will you support social distancing?

Currently we allow no more than two children per room at once, this will allow the two metre distance between one another. Outdoor activities that involve good distance will be encouraged and children will be monitored by staff at all times. Toys, equipment and all surfaces will be cleaned daily or after use with anti-bacteria.

Contact Support

Reach out to us with any questions or concerns.

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